Client Testimonial: Transformation at the FRRC

The Family Resource & Referral Center of San Joaquin County ( is a non-profit government contractor with 110 employees and an annual budget of $50M+. Larry Hill of CalPro Research provided consulting services on a retainer basis during a two-year period. The onsite visits ranged from one visit a month to as many as five visits a month.

"You have helped catapult our culture to the next level!"
Kay Ruhstaller, Executive Director, FRRC

The professional services provided include:

  • Executive Coaching for Improved Operations and Employee Engagement
  • Facilitating Strategic Planning Sessions
  • Redesign of Key Processes
  • Creation of a Project Management Office
  • Employee & Client Feedback Surveys
  • Facilitation for Productivity Improvement
  • Creation of a Balanced Scorecard
  • Sophisticated Data Analysis (involving Excel and SQL Server)
  • DISC Assessments and Training for 110 People
  • Temporary Project Management of IT Projects and Mentoring Project Managers
  • Advisory for IT Staffing and Governance
  • Conflict Resolution

For more information please contact us.