Client Loyalty Accelerator

Feedback to Improve Client Care

Find out what your clients are really thinking so you can ensure that every experience is a positive one.

The CalPro Research Client Loyalty Accelerator is ideal for veterinary practices motivated to outperform industry averages in client satisfaction and word-of-mouth referrals.

This feedback program is tailored for primary care, specialty, emergency, and teaching hospitals. You’ll benefit from nationally validated benchmarks, best practices, webinars, and white papers designed to help take your practice to the next level.

Benefits

This program helps you serve clients with excellence, diagnose potential problem areas, and encourage enthusiastic referrals.

• Respond to feedback from your clients.
• Track improvements in client loyalty and customer service over time.
• Compare your hospital’s Net Promoter Scores (NPS) and client service scores to practices across the country. Our benchmarks are built from 1,000,000 client responses.

This program is available for both small and large animal hospitals.

Testimonials

Read about how we help our clients on our Testimonials page.