Teamwork Tune-Up™

Strengthen staff engagement, assess burnout risk, and build a healthier culture with confidential, third-party feedback.

Ideal for veterinary hospitals that are motivated to outperform industry averages in staff engagement while protecting team wellbeing.

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Higher Engagement
Better morale, retention, and teamwork
Clear Priorities
Focus on the few changes that matter most
Stronger Care
Engaged teams deliver better client experiences
Trusted by veterinary teaching hospitals, multi-location groups, and private practices across the U.S. that want healthier, more engaged teams.

Program Overview

The CalPro Research Teamwork Tune-Up™ helps veterinary practices outperform industry averages in staff engagement while reducing turnover, assessing burnout, and increasing awareness of compassion fatigue. When your team is aligned, energized, and supported, client experience and financial performance follow.

Utilizing our confidential online survey, your doctors, interns and residents, technicians, support staff, and management can share honest feedback about workflow, communication, leadership, and support—without fear of being identified.

Designed for primary care, specialty, emergency, and veterinary teaching hospitals, Teamwork Tune-Up™ includes break-out reporting, benchmarking, and a one-hour webinar to present results, align leaders, and outline next steps—so improvements actually happen, not just get discussed.

Staff engagement has been proven to be a key driver of organizational success and financial stability. Teamwork Tune-Up™ gives you an Employee Net Promoter Score (eNPS) and results across 21 key indicators of employee engagement, so you can see exactly where to focus next.

Why CalPro Research?

Teamwork Tune-Up™ is provided by CalPro Research, a leader in benchmarking and feedback programs for the veterinary industry. Our surveys and methodology have been in hundreds of veterinary practices and teaching hospitals nationwide.

As an independent third party, we give your staff the confidence to speak both anonymously and honestly—giving your leadership team data they can trust when making decisions about culture, workload, and change.

How It Works

1

Align & Scope

Confirm your goals, hospital roles, and timing. We partner with your leadership team to define who will be invited and how results will be shared. In addition to our standardized assessments, we can help you determine a few custom questions specific to you. This customization gives your survey greater relevance.

2

Survey the Team

Invite your entire team to complete a 25-question anonymous online survey covering engagement, communication, leadership, and well-being.

3

Benchmark & Analyze

Review results for your team as a whole and by key roles—Medical Team – Doctor, Medical Team – Intern/Resident, Medical Team Non-Doctor, Support Team, and Management Team. Compare your scores against the industry benchmarks for veterinary hospitals across the country.

4

Act & Coach

A facilitated webinar walks your leadership team through the benchmarking report, highlights your eNPS and 21 engagement indicators, and encourages strategic discussion so you can build an action plan for the coming year.

What You Get

Internal Engagement Survey

Confidential, research-based engagement survey developed specifically for veterinary teams, covering 25 questions across key drivers of engagement and wellbeing.

National Benchmarks

See how your employee engagement and eNPS scores compare to national benchmarks for veterinary hospitals.

Heatmaps & Breakouts

Results by role — Medical Team – Doctor, Medical Team – Intern/Resident, Medical Team Non-Doctor, Support Team, and Management Team. Easily see where engagement is strong and where attention is needed.

Leadership Webinar

A one-hour webinar to present results, align leaders, and outline next steps so the study leads to action—not just another report.

Benefits

This program gives you the information and structure to:

  • Assess current employee engagement across roles.
  • Minimize turnover, absenteeism, and burnout.
  • Increase productivity and the quality of client service.
  • Improve communication and collaboration between departments.
  • Strengthen trust in leadership and alignment around priorities.
  • See how your engagement ratings and eNPS compare to national benchmarks

Visit our Testimonials page to see what other veterinary leaders have to say.

Continuous Improvement That Compounds

We teach and support a Kaizen approach—steady, achievable, data-driven improvements over time that lead to measurable cultural and financial gains. We recommend completing Teamwork Tune-Up™ once per year to track progress and keep engagement moving in the right direction. No big overhaul. Just consistent, meaningful steps forward.

Ready to energize your team?

Book a 15-minute Teamwork Tune-Up™ review. We’ll walk through the survey and sample reports so you can see the important data you need to bring your practice and staff to the next level.