Client Loyalty Accelerator

Feedback to Improve Client Care

Find out what your clients are really thinking so you can ensure that every experience is a positive one.

The CalPro Research Client Loyalty Accelerator is ideal for the veterinary practice that is motivated to outperform the industry averages with client satisfaction and word-of-mouth referrals.

This client feedback program has been tailored to meet the unique needs of primary care, specialty, and teaching hospitals. You’ll benefit from nationally validated benchmarks, best practices, webinars, and white papers aimed at being the catalyst for you to take your practice to the next level of success.


This program helps you serve clients with excellence, diagnose potential problem areas, and encourage clients to enthusiastically recommend your practice to friends and relatives.

  • Respond to feedback from your clients
  • Track improvements in client loyalty and customer service over time
  • Compare your hospital’s Net Promoter Scores (NPS) to other facilities across the country. Our benchmarks are built from over 500,000 client responses.

This program is available for both Small and Large animal hospitals.


Read about how we help our clients at our Testimonials page.