Survey Programs for Veterinary Hospitals
Gathering feedback from clients, referring veterinarians and hospital employees is vital to your success. We can help you with:
- Knowing what your clients, referring veterinarians and employees are thinking
- Continuously improving their experience with your hospital
- Benefiting your "bottom line" with increased business and employee loyalty.
Our feedback and benchmarking programs help you build customer and employee loyalty. Our approach is simple:
- Gather feedback
- Create an action plan
- Implement that plan
- Repeat the process
We can provide the catalyst to help your business grow as a loyalty leader.
Advanced Data Analysis
We use sophisticated techniques and technologies to perform our work. We can help you appropriately analyze existing data you have gathered but haven't had the time to analyze yet. Because of our technical expertise we are regularly asked for guidance for solutions, strategy, and governance of Information Technology.
For example, many business leaders are frustrated at the lack of ability their organization has to extract data from systems such as the General Ledger, order systems, etc. and graph or trend Key Performance Indicators from that data. Also, business leaders are frustrated by the "black box" of the I.T. department or delays in I.T. type projects. We can help bridge those gaps.
We can help! Contact us today for more information.